Testimonials | RedDot IT

Edgbaston Priory Club
At the priory, our IT system was more a product of several disparate systems becoming connected in one way or another over the years.  It wasn’t until we started getting issues that we realised how crucial I.T. was to our business.  As there was no capacity planning the server would regularly crash due to insufficient resources.  This had a tremendous impact on the club as nearly every system, from the tills, to the turn-styles, rely on the server.

Red DOT IT did a full overhaul of our infrastructure. They implemented a new Server, a high speed network with internet access, and a secure VPN for remote workers.  Since the upgrade we have experienced a substantial increase in system performance and have had no unplanned system downtime.  In addition, the management team are now able to access the systems remotely.  With the foundation now in place, we are now working alongside Red DOT IT on a strategic plan to help us move into the future.

Sue Harris - Rackets/IT Administrator

Pipework Engineering Services
As the contracts manager of a successful pipe manufacturing business I rely a great deal on my email to converse with my customers.  The emailing of quotes and contracts is vital to my daily operations.   Over time, Spam and unsolicited email had becoming a major impediment to this.  In some cases employees were losing up to 1 hour per day deciphering between what was and what wasn’t legitimate email.

Red DOT IT resolved this by implementing industry leading spam guard which had an immediate impact.  The implementation process was seamless, and as a result it has reduced our spam by over 95% allowing us to get back to the important things.

Andy Blincoe - Contracts Manager

SA Group
Being in an extremely competitive dental industry, I have found myself leaning more towards I.T. to give me an edge over my competition.
Staying on top of patient booking across my three dental surgeries had become very troublesome.  Due to floating receptionists, Patients booking were noted down in a notebook only to be later entered into the system.  This was tedious and had a negative impact on my operations. 

Red Dot IT implemented a secure network between all my surgeries.  In addition to a high speed internet connection, this allowed access to all appointment books from any machine within the network.  It has also enabled me to access the appointment bookings from home.
Now, irrespective of location, all patient details can be entered directly into any appointment books at any surgery from virtually any location. This has dramatically increased the accuracy of my patient data and the efficiency of my business.

Dr Fash Assadi - Owner/Dental Surgeon