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  Customer Support | Site Map

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Compare Packages | RedDot IT

 

  Business Express Business Essentials Business Assist Business Rescue

Includes:

Business Express

Business Essentials

Business Assist

Business Rescue

Remote Support Yes Yes Yes Pay as you go (from under £1.50 per minute) Click More
On-site support 20% Discounted 40% discounted 2 hours FREE per month,
55% discounted
Pay as you go (call-out charge for on-site engineer is deducted from your monthly, paid allocation. Charge covers total minutes for support + travel & admin).
System Monitoring Basic Enhanced
Click for more
Comprehensive
Click for more
 
Network Asset Tracking   Yes Yes  
Security Management
(AV, Firewall, Email)
  Yes Yes  
Software & licence Tracking for compliance     Yes  
Scheduled System Maintenance     Yes  
Other benefits After-hours support   Monthly allocation of up to
4 hours FREE on-site resources (e.g. for IT projects or staff training)
 
Project work

Pay as you go - hourly rates available upon request for :

  • Database Administrators
  • Database Developers
  • Exchange Administrators
  • Software Architects
  • Software Developers
  • Network Engineers

 

 

For more information on RedDot IT’s Support Packages, please call or email. Tel: 0845 686 0016 or email info@reddot-it.co.uk
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